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Other Director Profiles
Bruce McLaws 
Gordon Howell Mercer
Professional Profile
Managing Director and Business Management SBE Prime
GAHMS² & Associates (GAHMS² International) - Montréal, Québec
2005 - Current
GAHMS² is an Integrated Marketing/Development BPO Consultancy, created by senior Canadian and American partners, delivering a range of business operational and legal services, addressing small/medium business and non-profit clients. Solution services include: administration, promotion, operations, communications, marketing, design, web/retail business development, business practices.My primary focus is on delivering administrative, financial, taxation and bookkeeping services and consulting to a range of small-medium businesses and entrepreneurs, through client recruitment and Partner/Associate affiliations to strengthen our resource offering. I also establish and maintain all administrative and bookkeeping processes for GAHMS².
Project Accountant
Webhelp Canada Inc. Toronto, Ontario
2000 - 2005
Webhelp, providing outsourced customer support services via online chat, email and telephone, was recognized by Canadian Business and Profit Magazine as one of Canada's Hottest Startups (2002).One of the original staff; responsibilities included accounts Receivable (invoicing), purchase order control, policies and procedures for travel and entertainment, set-up and maintain a fixed asset database, accounts payable relief, multiple corporate credit card management; monthly revenue reporting to VP Global Operations, varied accounting projects including forensic tax audits saving in excess of $100k / yr.
Accomplishments:
Implemented and maintained a comprehensive system for invoicing of Microsoft products; Created clean and clear filing systems for payroll, A/R and A/P; Created and controlled responsibility for a meticulous filing/tracking system for all client contracts to effectively extract pertinent information at a glance.
Corporate Legal Assistant to Director & General Counsel / Paralegal
Webhelp Canada Inc.
2003 - 2006
Managed the administration, coordinator and repository for all corporate contracts, court, and litigation and board documents. Managed the regulation of corporate governance and compliance-related issues and various other corporate legal and board documentation. Other responsibilities included: Booking of all meetings, liaise with outside legal counsel world-wide, updating of agendas, in addition to all other administrative duties requisite with the position, including drafting of letters and/or email, legal documents, forms and board resolutions, organizing and manipulating the calendar and making international travel arrangements for the Director and General Counsel on a regular basis.
Accomplishments:
Promoted from clerical position to Assistant of the incoming Director and Legal Assistant to General Counsel, facilitating a smooth transition from prior to present General Counsel and the Corporate Management team. Coordination and facilitation of the transition of various departments including HR. Finance, Sales, Operations, Marketing. Survived a merger of two organizations with combined employment reduction of approximately 1,000 employees (50%) Since departure of Corporate General Counsel in Q3-2005 to present – single-handedly maintained the company's legal department. Appointed as Corporate Board Secretary for Webhelp Inc. in 2005.
Domesti-Cater Montréal, Québec
Co-Owner-Operator / General Manager
1998 - 1999
Planned, organized, set- up, facilitated all facets of the business, and catered to all domestic needs employing 10 people and allocating contracted tasks. Housekeeping, renovations, elder-sitting, house watching, errand-running, plant feeding, grocery shopping, and other essentials.Accomplishments:
Generated new business, increased sales / profits broadening the existing client base by presiding over all daily operation; Facilitated selling the company at a profit.
Centrepreneur Montréal, Québec
Owner-Operator / General Manager
1996 - 1999
Managed the effective flow of daily business by overseeing all operational processes: sourcing, screening, interviewing and ultimately matching the best prospects with the appropriate businesses / agencies. This company generated funds as the profit partner of the non-profit N.D.G. Entrepreneur Centre.Accomplishments:
Utilized and perfected human resource skills to instinctively identify, and properly allocate talent where it could be maximized.
Entrepreneur Centre (NPO) Montréal, Québec
Director of Operations / HR Manager
1993 - 1998
Directed all facets of the enterprise, office administration and clientele, dedicated to training and subsequently launching would-be entrepreneurs into business; renting office spaces on a cost sharing basis and providing assistance in promoting their speedy transition from unemployment to working enjoyment.Accomplishments:
Hired, trained, oriented, motivated, scheduled and delegated work to 30+ staff members; Supervised all accounting procedures, thereby ensuring accuracy and expediency; Routinely reported to the company Director and Members of the Board.
Education & Professional Training
Paralegal / Legal Assistant Training CDI CollegeFrench Immersion, Montréal, Québec 1999 (full-time)
Income Tax Preparation (3 months annually) 1995 – 1998
High School Diploma –Honors – Valedictorian - Montréal West Academy, Montréal, QC
1st yr. Law – McGill University, Montréal, QC